Book your appointment
Choose your treatment and a time that suits you using the Treatwell booking service. Laser hair removal, laser tattoo removal and carbon laser facials take place exclusively at Thompson No.3 in Roydon.
Treatments are for clients aged 18 and over. Identification may be requested. Read the booking and treatment terms.
Confirm your age above to access Treatwell booking.
Booking and cancellation policy
NURSE KASEY AESTHETICS | BOOKING & CANCELLATION POLICY
A £25 booking fee secures your appointment and is deducted from your treatment total. Please give at least 48 hours’ notice to cancel or rearrange. With 48 hours’ notice or more, you can request a refund or transfer your booking fee to a new appointment. For late cancellations or missed appointments, the booking fee may be retained to cover reasonable losses, subject to your statutory rights.
If you’re running late, please let me know. Arrivals over 15 minutes late may need to be rearranged for safety. All treatments are subject to consultation and medical suitability. If I need to cancel, you’ll be offered a rearrangement or refund. For online or distance bookings, statutory cancellation rights may apply.
Please contact me by text, phone or email to cancel or rearrange — not Instagram DMs. Thank you for understanding and supporting my small business!
Read full booking & cancellation policy
BOOKING & CANCELLATION POLICY
Your appointment time is reserved especially for you. Thank you for supporting my small independent clinic.
BOOKING FEE
A £25 booking fee is required to secure a treatment appointment and will be deducted from the treatment price. Your appointment is confirmed once payment is received.
CANCELLING OR RESCHEDULING
Please give at least 48 hours’ notice if you need to cancel or rearrange. With 48 hours’ notice or more, you may request a refund of your booking fee or transfer it to another available appointment. For cancellations within 48 hours or non-attendance, the booking fee may be retained to cover reasonable losses arising from the unused appointment, subject to your legal rights. No additional charge will be imposed automatically.
LATE ARRIVALS
Please contact me if you are running late. Arriving more than 15 minutes late may mean the appointment cannot safely go ahead. Where an appointment is lost, the same fair cancellation approach applies.
MEDICAL SUITABILITY & SAFETY
All treatments are subject to consultation and clinical assessment. If treatment cannot proceed for safety or medical reasons, we will discuss a suitable alternative, rearrangement or appropriate refund fairly, taking account of the circumstances. If I cancel an appointment, you will be offered a rearrangement or a refund of the booking fee.
COURSES & PACKAGES
Please give 48 hours’ notice to rearrange a course session. Any cancellation or refund request for a package will be assessed fairly, including sessions already delivered, agreed discounts and applicable consumer rights.
ONLINE & DISTANCE BOOKINGS
For bookings made online or at a distance, you may have a statutory 14-day cancellation right. If you request a service within that period, applicable rules on express consent and payment for services already supplied may apply. Nothing in this policy limits your statutory consumer rights.
HOW TO CONTACT ME
To cancel or rearrange, please contact Nurse Kasey Aesthetics by telephone, text or email using the contact details in your booking confirmation. Please do not rely on Instagram DMs for cancellations, as they may not be seen promptly.
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